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IU’s quick and transparent hiring process

Head of Operational Excellence (m/f/d)

Tech & Engineering
Remote Germany
Full Time
Permanent
Experienced Professionals
Happy Student sitting on PC

Head of Operational Excellence (m/f/d)


Grow with us – start your career at International University now!

Seize this opportunity and support our team at one of our office locations (Munich, Berlin, etc.) or remotely across Germany, starting immediately in full-time as Head of Operational Excellence (m/f/d).

We are looking for a dynamic and driven Head of Operational Excellence (m/f/d) to oversee our several Center for Excellence in the domain of international content creation. In this position you will play a key role in ensuring efficient and effective operations across our centers, driving continuous improvement, and fostering a collaborative team environment within the domain.

Your tasks

  • Team Leadership and Development: Provide leadership, guidance, and coaching to the operations team, fostering a culture of continuous improvement and professional growth in the domain of international content creation
  • Operational Efficiency: Develop and implement efficient operational processes, ensuring the effective use of resources and adherence to best practices also with means of AI-driven solutions
  • Project Management: Oversee and manage projects, create transparency with KPI metrics and ensuring timely delivery and alignment with organizational objectives.
  • Stakeholder Collaboration: Collaborate with various stakeholders, including academic staff, students, and external partners, to ensure smooth operations and address any issues.
  • Performance Monitoring: Monitor and analyse performance metrics, identifying areas for improvement and implementing corrective actions as necessary.

Your Profile

  • Leadership Skills: Proven experience in leading and coaching teams, with a focus on fostering a positive and productive work environment with interdisciplinary teams.
  • Operational Expertise: Knowledge of operational processes and best practices, with the ability to develop and implement efficient workflows.
  • Project Management: Strong project management skills, including planning, execution, and monitoring of projects.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Fluency in both English and German is an advantage
  • Analytical Skills: Strong analytical and problem-solving abilities, with the capability to analyze data and make informed decisions.
  • Self-Motivation and Drive: Demonstrated self-motivation with the ability to drive change and inspire others to achieve strategic goals.

What We Offer

  • Shape your career: Rapid growth opens up many new opportunities for you. Tell us about your dream career and we’ll help you make it happen.
  • Work where you want …: Project management tools (e.g. Scrum) and video meetings make it possible: with us, the boundaries between here and there blur. You want to work from abroad for a while? No problem thanks to our WorkFlex benefits.
  • … and flexible: It’s your job: We trust you and give you the greatest possible freedom to organize yourself.
  • You have the choice: You can choose your equipment freely. Everybody has his/her own preferences concerning hardware.
  • Take your knowledge to the next level: Benefit from 100% discount on tuition fees for IU studies in the tech sector and many other free training courses. There’s always something new to learn.
  • Get a good rest: We push ourselves every day to go above and beyond. But we also take the time to recharge our batteries: with 30 days of annual vacation for all employees.
  • Fruit baskets are a thing of the past; today, benefits that really help you out count! Whether it’s a job bike, employee discounts, company pension plan or net wage optimization: we’re constantly working to get the most out of it for you.

Become part of our content team at Germany’s largest university! We create content and stories that engage people emotionally. This is how we bring our mission, values and exceptional culture to life and activate our customers.

Sounds like the perfect job for you? Then apply now! Simple, fast and even without a cover letter.

If you have any further questions, please feel free to contact Enni at enni.westensee@iu.org

Actions speak louder than words: We cherish our “Culture of Everyone” and would like to take this opportunity to empathize that we do not tolerate discrimination towards any race, gender, religion, age, sexual orientation or disability. We welcome you as you are and look forward to nurturing our diverse community at the IU!

Your personal contact
Your personal contact - Enni Westensee

Enni Westensee

Talent Acquisition Manager

IU asked me in my interview what I wished to do—today I’m doing it. I have the freedom to work as I please, develop what I feel is needed, and I am fully supported with my career development plan.
Gamechanger Student
Anton Stangl
Software Developer
What we’ll do for you
Shape your career
Rapid growth opens up many new opportunities for you. Tell us about your dream career and we will help you make it a reality.
Reach your destination sustainably
Germanys 9 euro ticket is history, we got the DeutschlandTicket for 7 €. You prefer to travel by bike? Then a Jobrad (bike leasing)might be the right choice. We offer many environmentally conscious options to be mobile both professionally and privately.
Use your own technology
You can choose your equipment freely. Because everyone has their own preferences when it comes to hardware and IDE.
Work wherever you want...
Digitalization is part of our DNA. So decide for yourself which place sparks the most productivity in you. You love remote work? No problem! Would you like to work abroad for a while? Our WorkFlex Benefit makes it possible.
...and flexible in terms of time
It's your job: We trust you and give you the greatest possible freedom to organize yourself.
Take your knowledge to a new level
Where if not with us? Enjoy free access to all our e-learning platforms. In addition, we will finance you a complete technology course of your choice<strong>.</strong>
Rest well
We make an effort every day, but we also take the time to recharge our batteries: with 30 days of annual vacation plus an extra day of vacation on your birthday. Do you need a longer break? How about a sabbatical?
Enjoy our brand of social
We love spending time together. Whether it’s yoga, team events, brown bag lunches or partying—there is something for everyone.
World’s best colleagues
We give each other a leg-up when needed, and we collectively go beyond expectations.
The location
Happy student smiling and learning
Remote Germany
With our positions, you don't have to decide where to work. Whether you want to work from home, at one of our offices across Germany or up to six months abroad. Enjoy maximum flexibility!
About the team
Tech & Engineering Student smiling
Tech & Engineering
We push the outside of the envelope, challenge what exists, and do what hasn’t been done before—building an unbreakable connection between people and education. That’s how we roll in Tech & Engineering at IU International University of Applied Sciences (IU).

Unrestricted access to learning is a life-changing concept. We build solutions for digital education that are accessible wherever we go. They’re mobile, always on, and everywhere. Advancing through AI, NLP, Big Data Analytics, IoT, Cloud platforms, and Software Development, we are leading the digital transformation of education in the era of Industry 4.0.
Our core values
#1

Make collaboration standard practice.

We aim for the best solution as a team and have fun with it - without ego or politics.
#2

Be courageous and take risks.

We make courageous decisions and take calculated risks.
#3

Embrace innovation always.

We are always looking for ways to improve our offers for our customers.
#4

Strive for the empowerment of everyone.

We support each other’s development to become the best version of ourselves.
#5

Adopt a growth mindset for scale.

We aim to improve ourselves in everything we do and work hard to do so every day.
#6

Focus on getting things done on time.

We implement things quickly, pragmatically, effectively and goal-oriented.
#7

Put customer focus first.

In everything we do, our customers come first.

Send your application now

Almost done: We still need a few details about yourself and would like to ask you to upload your CV. A cover letter is not required - unless you would like to apply for a professorship. After receiving your application, we will contact you as soon as possible.
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    Tech & Engineering FAQs

    How many days paid holiday will I get per year?
    All employees working a 5 day week are entitled to 30 days paid holiday per year.
    Can I apply for multiple jobs?
    Of course you can! Apply for each position separately and together we will find the job that suits you best.
    Can I work remotely for the Tech-Team?
    Of course! We value flexibility and support remote working 100% wherever possible.