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Student Service Specialist Aachen (m/w/d)

Student Services
Aachen
Part Time
Permanent
Experienced Professionals
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Student Service Specialist Aachen (m/w/d)


Wachse mit uns – starte Deine Karriere bei der IU!

Verstärke unser Team der Hochschulverwaltung zum nächstmöglichen Zeitpunkt in Teilzeit (20 Std./Woche) zunächst befristet für zwei Jahre (mit dem Ziel der Übernahme) vor Ort an unserem Studienort in Aachen.

Das erwartet Dich

  • Du betreust unsere Studierenden am Studienort Aachen aktiv per Mail, Telefon oder im persönlichen Gespräch in allen Fragen rund um das Studium

  • Du planst Veranstaltungen (Erstitag, Graduierungen, Spieleabende, Sommerfeste, Weihnachtsfeiern) für unsere Studierenden und führst diese mit dem Team durch

  • Du bereitest Vorlesungsräume vor und nach

  • Du kümmerst Dich um Sekretariatsaufgaben

  • Du übernimmst die Verwaltung studienrelevanter Daten inkl. Fristenüberwachung, Prüfung und Bearbeitung von Anträgen sowie administrative Aufgaben und hilfst bei der Optimierung des Office Managements

  • Du berichtest direkt an die Verwaltungsleitung und arbeitest eng mit dem gesamten Team des Studienortes zusammen

Das bringst Du mit

  • Du hast eine kaufmännische Ausbildung als Bürokaufmann/-frau, Hotelfachmann/-frau, Industriekaufmann/-frau oder ein Studium erfolgreich abgeschlossen.

  • Idealerweise verfügst Du über erste Kenntnisse im Kundenservice und hast ausgeprägte kommunikative Fähigkeiten.

  • Du bist ein Organisationstalent und verfügst über eine serviceorientierte Arbeitsweise.

  • Du bist sicher im Umgang mit den gängigen MS-Office-Programmen und kommunizierst verhandlungssicher in Deutsch.

Das bieten wir Dir

  • Gestalte Deine Karriere: Schnelles Wachstum eröffnet Dir viele neue Chancen. Erzähl uns von Deiner Traumkarriere und wir helfen Dir, sie zu verwirklichen.

  • Bring Dein Wissen auf ein neues Niveau: Wo wenn nicht bei uns? Profitiere von kostenlosen Weiterbildungen, Sprachkursen und vergünstigten Studiengängen. Bei uns gibt es immer etwas Neues zu lernen.

  • Erhole Dich gut: Wir strengen uns täglich an, nehmen uns aber auch die Zeit, wieder neue Kräfte zu tanken: mit 30 Tagen Jahresurlaub plus einem extra Urlaubstag an Deinem Geburtstag.

  • Nachhaltig ans Ziel: Bei uns gibt’s das Deutschlandticket für 7€. So bist Du sowohl beruflich als auch privat mobil und tust der Umwelt gleich noch was Gutes.

Werde Teil unseres Hochschulverwaltung Teams an Deutschlands größter Hochschule! Gemeinsam mit dem Team am Standort baut ihr die Abteilung der Hochschulverwaltung auf, gestaltet Workflows und könnt eure Teamkultur zusammen stärken.

Das klingt nach dem perfekten Job für Dich? Dann bewirb Dich jetzt! Einfach, unkompliziert und ohne Anschreiben.

Bei weiteren Fragen kannst Du Dich auch gerne an Stephanie Bönig unter stephanie.boenig@iu.org wenden.

Auf Worte folgen Taten: Wir nehmen unsere “Culture Of Everyone” sehr ernst und möchten an dieser Stelle nochmal ausdrücklich darauf hinweisen, dass Du herzlich bei uns willkommen bist, ganz unabhängig davon welche Herkunft, Religion, Geschlecht, Alter oder sexuelle Orientierung Du mitbringst. Auch mit Beeinträchtigung stehen Dir unsere Türen weit offen. Wir freuen uns auf ein vielfältiges Miteinander hier an der IU!

Our recruitment team is at your service

Do you have any questions? Our recruitment team will be happy to help you out - individually and personally.
Do you have any questions? Our recruitment team will be happy to help you out - individually and personally.
Do you have any questions? Our recruitment team will be happy to help you out - individually and personally.
Recruitment Team Student Smile
Recruitment Team Girl Blonde
Recruitment Team Girl
I relish the challenges of designing and optimising timetables for all the courses we offer. Every day my passion for organisation and time management is fully utilised.
Female student smiling IU
Jessica Kemper
Student Office
What we’ll do for you
Decide for yourself how you work
With us you can do almost any job part-time or full-time. Choose what suits you and your life best!
Shape your career
Rapid growth opens up many new opportunities for you. Tell us about your dream career and we will help you make it a reality.
Work wherever you want...
Digitalization is part of our DNA. So decide for yourself which place sparks the most productivity in you. You love remote work? No problem! Would you like to work abroad for a while? Our WorkFlex Benefit makes it possible.
...and flexible in terms of time
It's your job: We trust you and give you the greatest possible freedom to organize yourself.
Take your knowledge to a new level
If not us, then who? Benefit from free further training, language courses and discounted study programs. With us there is always something new to learn.
Rest well
We make an effort every day, but we also take the time to recharge our batteries: with 30 days of annual vacation plus an extra day of vacation on your birthday. Do you need a longer break? How about a sabbatical?
Enjoy our brand of social
We love spending time together. Whether it’s yoga, team events, brown bag lunches or partying—there is something for everyone.
World’s best colleagues
We give each other a leg-up when needed, and we collectively go beyond expectations.
The location
aachen church
Aachen
When you think of Aachen, do you first think of Printen? The city is indeed known for the special gingerbread variety - but it has much more to offer. Aachen Cathedral and the historic old town attract numerous tourists every year. It's no wonder that tourism is one of the strongest service sectors in the region, along with wholesale and retail, logistics, health care and information and telecommunications.
About the team
Student Services
Student Services
The IU student experience is a personalized journey across many stories of learning, discovery, personal development, independent thought, and critical decision making—all in preparation for success in the workforce or entrepreneurial business. We are the guides that know exactly how to help and encourage our students at every point on their journeys. We see it as a duty of care and our student’s success is our reward.

Whatever support is needed with life choices, examinations, courses, or administration tasks, we are there.
Our core values
#1

Make collaboration standard practice.

We aim for the best solution as a team and have fun with it - without ego or politics.
#2

Be courageous and take risks.

We make courageous decisions and take calculated risks.
#3

Embrace innovation always.

We are always looking for ways to improve our offers for our customers.
#4

Strive for the empowerment of everyone.

We support each other’s development to become the best version of ourselves.
#5

Adopt a growth mindset for scale.

We aim to improve ourselves in everything we do and work hard to do so every day.
#6

Focus on getting things done on time.

We implement things quickly, pragmatically, effectively and goal-oriented.
#7

Put customer focus first.

In everything we do, our customers come first.

Send your application now

Almost done: We still need a few details about yourself and would like to ask you to upload your CV. A cover letter is not required - unless you would like to apply for a professorship. After receiving your application, we will contact you as soon as possible.
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    Student Services FAQs

    Can I apply for multiple jobs?
    Of course you can! Apply for each position separately and together we will find the job that suits you best.
    What is expected to be successful at IU?
    We want team players that love to challenge conventional wisdom, and integrate with open-minded people who support each other within a flat hierarchy. If you like what you hear, then apply at www.iu-careers.com/en/jobs.
    How flexible are the working hours at IU?
    Working hours are naturally position dependent at IU but normally you can arrange them the way you want, together with your team and supervisor.
    Why are there so many open positions at IU?
    Good question! We are experiencing explosive growth as students flock to adopt our unique education methods. That’s why we have become IU International University of Applied Sciences.
    How many days paid holiday will I get per year?
    All employees working a 5 day week are entitled to 30 days paid holiday per year.
    To what extent is home office possible?
    We love to support Home Office arrangements, but some positions naturally require employees to be on campus/in the office. During the pandemic everyone works from home or can work in the office after consultation.