Administration Assistant (m/f/d)

Join us to make education accessible for all!

Strengthen our back-office team for our international Sales department in full-time (40 hrs./week) as Administration Assistant Sales (m/f/d) in Berlin or remote (Germany wide)

This role focuses on supporting international student candidates through administrative processes and ensuring smooth enrollment in collaboration with internal teams.

• Support international candidates by collecting required documents and guiding them through the enrollment process via phone, WhatsApp, and email

• Finalize documentation for candidates who have initiated enrollment and assist the student office in completing their onboarding

• Participate in accounting workflows by recording incoming and outgoing student payments

• Coordinate with sales advisors, admissions screeners, and the student office to streamline administrative operations

• Ensure and encourage enrollment progression by delivering a friendly, professional, and efficient service experience

• You hold a commercial education, bachelor’s degree, or an equivalent qualification

• You are goal-oriented, reliable, and adaptable, thriving in dynamic environments open to process improvements

• You maintain precision and motivation even during high-volume periods

• You are a strong team player who also works independently and quickly grasps student needs to deliver effective solutions

• You possess excellent English and communication skills, a strong service mindset, and are proficient in MS Office and new IT systems

• Be you at IU: We support and empower you to achieve your personal and professional goals. After all, your happiness significantly contributes to a positive and productive environment.

• Work wherever you want…: Digitalization is part of our DNA. Decide for yourself which place sparks the most productivity in you. You love remote work? No problem! Would you like to work abroad for a while? Our WorkFlex Benefit makes it possible.

• … and flexible in terms of time: It’s your job; We trust you and give you the greatest possible freedom to organize yourself.

• Take your knowledge to a new level: Where else, if not with us? Enjoy free access to all our e-learning platforms. In addition, we will finance you a complete technology course of your choice.

• Make your journey sustainable: Whether it’s a DeutschlandTicket subsidized down to less than 9 euros or a Jobrad (bike leasing) offer, enjoy the freedom of mobility for both work and personal activities, while also making an eco-friendly choice.

• 33 days to rest: Taking breaks is important! In addition to 30 flexible vacation days per year, we also give you an extra day off on your birthday, as well as days off on Christmas Eve and New Year’s Eve.

• IU International University of Applied Science (IU) is Germany’s largest university of applied science – and we are not just an excellent choice for studying, but also an outstanding Great Place to Work®! As an Edutech company, we rely on state-of-the-art technology and data-driven approaches. That’s why AI-driven voice assistants and other GPT systems have long become part of our daily work routine, helping us to focus on exciting projects. Here at IU over 4,000 employees are dedicated to making a difference.

Sounds like the perfect job for you? Then apply now! Simple, fast and even without a cover letter. If you have any further questions, please feel free to contact Anna-Lena Obenhaus via anna-lena.obenhaus@iu.org

Please note that, for data protection reasons, we are not allowed to process email applications.

Actions speak louder than words: We cherish our “Culture of Everyone” and would like to take this opportunity to empathize that we do not tolerate discrimination towards any race, gender, religion, age, sexual orientation or disability. We welcome you as you are and look forward to nurturing our diverse community at the IU!