Visa Specialist (m/f/d)

Join us to make education accessible for all!

Support our International Student Service Team in full-time (40 hrs./week) as Visa Specialist (m/f/d) at our office in Berlin.

This role focuses on supporting international students with visa-related matters, ensuring compliance and a seamless student experience.

• Serve as the primary contact for international students regarding visa and residence permit inquiries

• Guide and advise students through application and extension processes for visas and residence permits

• Collaborate closely with internal teams such as Operations, Legal Support, and Student Office to resolve cases efficiently

• Process and document visa requests independently, ensuring accuracy and compliance with data privacy regulations

• Create, update, and optimize informational resources and internal processes based on feedback and legal updates

• You bring proven experience and in-depth knowledge of German visa and residence regulations for international students

• You demonstrate intercultural competence and ideally have international work experience

• You hold a completed higher education degree

• You are highly efficient, reliable, empathetic, and capable of managing sensitive, time-critical cases with clear communication

• You are fluent in English (spoken and written), have at least advanced German skills, and are proficient in MS Office

• Be you at IU: We support and empower you to achieve your personal and professional goals. After all, your happiness significantly contributes to a positive and productive environment.

• Take your knowledge to a new level: Where else, if not with us? Benefit from free further training, language courses and discounted study programs. With us, there is always something new to learn.

• Make your journey sustainable: Whether it’s a DeutschlandTicket subsidized dow to less than 9 euros or a Jobrad (bike leasing) offer, enjoy the freedom of mobility for both work and personal activities, while also making an eco-friendly choice.

• Feel the difference: Be part of our Culture of Everyone. A corporate culture in which you can be yourself and which promotes diversity, embraces individuality, and values teamwork and growth. We celebrate our success and see mistakes as learning opportunities. Together as a team.

• 33 days to rest: Taking breaks is important! In addition to 30 flexible vacation days per year, we also give you an extra day off on your birthday, as well as days off on Christmas Eve and New Year’s Eve.

IU International University of Applied Science (IU) is Germany’s largest university of applied science – and we are not just an excellent choice for studying, but also an outstanding Great Place to Work®! As an Edutech company, we rely on state-of-the-art technology and data-driven approaches. That’s why AI-driven voice assistants and other GPT systems have long become part of our daily work routine, helping us to focus on exciting projects. Here at IU over 4,000 employees are dedicated to making a difference.

Become part of our student office team at Germany’s largest university! We make all administrative tasks as easy as possible – if not easier! Our students learn – we take care of the rest.

Sounds like the perfect job for you? Then apply now! Simple, fast and even without a cover letter. If you have any further questions, please feel free to contact Stephanie at stephanie.boenig@iu.org. Please note that, for data protection reasons, we are not allowed to process email applications.

Actions speak louder than words: We cherish our “Culture of Everyone” and would like to take this opportunity to empathize that we do not tolerate discrimination towards any race, gender, religion, age, sexual orientation or disability. We welcome you as you are and look forward to nurturing our diverse community at the IU!