Business Analyst – Customer Journey Analytics (m/f/d)

Be part of a growing business – start your career at IU!
Since its founding in 1998, the IU International University of Applied Sciences has developed into the largest private university for online and dual study programs in Europe. We offer more than 80 career-oriented bachelor and master programs in various disciplines. These English and German language programs are all accredited and state-recognized. As a pioneer in digital education, we continuously improve the learning experience of our students with the help of innovative technologies and consistently focus on their satisfaction. Through our employees’ entrepreneurial mindset we continue to achieve our ambitious goals and high growth rate of more than 50 percent.
Join our team now in full time at one of our locations or 100% remote as Business Analyst – Customer Journey Analytics (m/f/d) .
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Develop a data-driven understanding of our user journeys: from online marketing campaigns over website visits till the final sales call
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Support strategic website projects and analyze their conversion impact end-to-end
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Create strategic analyses and automated reporting solutions – mainly in Power BI
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Support our CRO and website team with A/B test analysis – from initial tracking concept to final analysis
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Present insights and recommendations to stakeholders and be an analytical sparring partner for them
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Train stakeholders to use your Power BI reports in their daily business
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You enjoy working with large amounts of data, are passionate about creating data analyses, and drawing conclusions from them
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You have experience in Power BI, SQL, and Salesforce – Google Analytics is a plus
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Good communication and stakeholder management skills enable you to collaborate successfully with other teams like website analytics, conversion rate optimization, or sales
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You have at least two years of professional experience in business analytics, website analytics, or controlling – ideally in a digital or startup company
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You are already familiar with setting-up and evaluating A/B tests
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You are proficient in English – German is a plus
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A successfully completed degree in business administration, economics, (business) informatics, data science or a related field round out your profile
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A versatile and responsible task in a collegial atmosphere at the pioneer of digital education
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Attractive career prospects in a rapidly expanding entrepreneurial environment
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Internal further education offers and development perspectives with great creative freedom for your ideas and your commitment
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Performance-related salary increases, bonus and employee discounts
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Flexible working time and the best team in the world
Do you see yourself in this profile and are you looking for a new challenge? Then apply online now.
If you have any questions, please do not hesitate to contact Leon Weinelt via leon.weinelt@iu.org.
Words are followed by actions: We take our "Culture Of Everyone" very seriously and would like to take this opportunity to expressly point out that you are very welcome here, regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you. We look forward to a diverse community here at the IU!

Leon Weinelt
Talent Acquisition Specialist




Wir entwickeln eine digitale Form der Bildung, die überall zugänglich ist – egal, wo man sich befindet. Unsere Lösungen sind mobil, ständig und an jedem Ort verfügbar. Durch den Einsatz von KI, NLP, Big Data Analytics, IoT, Cloudplattformen und Softwareentwicklung führen wir die digitale Transformation der Bildung an.
Hilf gemeinsam Großes zu erreichen
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