Director Lead After-Sales Analytics (m/f/d)

Grow with us – start your career at IU now!

Join our team now in full time at one of our locations or 100% remote (Germany wide) as Director After-Sales Analytics (m/f/d).

• As Director After-Sales Analytics (m/f/d) you are responsible for comprehensive reporting on topics such as enrolment, study progress and customer service 

• You create data analysis (ad hoc and strategic) together with your team and derive recommendations and actions from the new insights for the business operations

• You will further develop our data structures and reporting landscape (especially in Power BI) and ensure that our methods and processes are "state-of-the-art"

• You are a valued business partner for your stakeholders and accompany them as a sparring partner from the preparation of individual analyses to their implementation

• You take over the technical and disciplinary management of the team with an empathetic leadership style and will continuously develop it further 

• You enjoy working with large data and have strong experience working with Python, Postgres (Redshift), and Power BI as well as data from various sources (own systems, Salesforce, phone and ticket sytsems, etc.)

• You have already built and expanded the reporting landscpae of a tech or startup company in a leadership position

• You have at least 3 years of management experience in an analytical field (e.g. business intelligence, business analytics or controlling)

• Your distinctive business sense and your high communication skills enable you to have confident discussions with other executives and the management board 

• Your "Growth Mindset" drives you to learn new things every day, to achieve top performance with your team and also to contribute operationally

• You have completed a degree in the field of (Business-) Informatics, Data Science, Statistics, Engineering, Business Administration, Economics, or similar, as well as have very good English skills to round off your profile

• In-depth knowledge of SaaS reporting and app analytics is a plus

• Shape your career: Rapid growth opens up many new opportunities for you. Tell us about your dream career and we'll help you make it happen.

• Work where you want …: Project management tools and video meetings make it possible: with us, the boundaries between here and there blur. You want to work from abroad for a while? No problem thanks to our WorkFlex benefits.

• … and flexible time: It's your job: We trust you and give you the greatest possible freedom to organize yourself.

• Take your knowledge to a new level: Benefit from free training, language courses and discounted study programs. With us, there is always something new to learn.

• Get a good rest: We push ourselves every day to go above and beyond. But we also take the time to recharge our batteries: with 30 days of annual vacation for all employees. Need some time off? How about a sabbatical?

Join our Business Analytics Team at Germany's largest university! Our analytics and insights optimize processes and drive business decisions. We are passionate about turning complex data into actionable insights that help our organization achieve its goals.

Words are followed by actions: We take our "Culture Of Everyone" very seriously and would like to take this opportunity to expressly point out that you are very welcome here, regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you. We look forward to a diverse community here at the IU!