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Director Lead After-Sales Analytics (m/f/d)

Full Time
Experienced Professionals
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Grow with us – start your career at IU now!

Join our team now in full time at one of our locations or 100% remote (Germany wide) as Director After-Sales Analytics (m/f/d).

Your tasks
  • As Director After-Sales Analytics (m/f/d) you are responsible for comprehensive reporting on topics such as enrolment, study progress and customer service 

  • You create data analysis (ad hoc and strategic) together with your team and derive recommendations and actions from the new insights for the business operations

  • You will further develop our data structures and reporting landscape (especially in Power BI) and ensure that our methods and processes are "state-of-the-art"

  • You are a valued business partner for your stakeholders and accompany them as a sparring partner from the preparation of individual analyses to their implementation

  • You take over the technical and disciplinary management of the team with an empathetic leadership style and will continuously develop it further 

Your profile
  • You enjoy working with large data and have strong experience working with Python, Postgres (Redshift), and Power BI as well as data from various sources (own systems, Salesforce, phone and ticket sytsems, etc.)

  • You have already built and expanded the reporting landscpae of a tech or startup company in a leadership position

  • You have at least 3 years of management experience in an analytical field (e.g. business intelligence, business analytics or controlling)

  • Your distinctive business sense and your high communication skills enable you to have confident discussions with other executives and the management board 

  • Your "Growth Mindset" drives you to learn new things every day, to achieve top performance with your team and also to contribute operationally

  • You have completed a degree in the field of (Business-) Informatics, Data Science, Statistics, Engineering, Business Administration, Economics, or similar, as well as have very good English skills to round off your profile

  • In-depth knowledge of SaaS reporting and app analytics is a plus

We offer
  • Shape your career: Rapid growth opens up many new opportunities for you. Tell us about your dream career and we'll help you make it happen.

  • Work where you want …: Project management tools and video meetings make it possible: with us, the boundaries between here and there blur. You want to work from abroad for a while? No problem thanks to our WorkFlex benefits.

  • … and flexible time: It's your job: We trust you and give you the greatest possible freedom to organize yourself.

  • Take your knowledge to a new level: Benefit from free training, language courses and discounted study programs. With us, there is always something new to learn.

  • Get a good rest: We push ourselves every day to go above and beyond. But we also take the time to recharge our batteries: with 30 days of annual vacation for all employees. Need some time off? How about a sabbatical?

Join our Business Analytics Team at Germany's largest university! Our analytics and insights optimize processes and drive business decisions. We are passionate about turning complex data into actionable insights that help our organization achieve its goals.

This sounds like the perfect job for you? Then apply now! Simple, fast and even without a cover letter. 

If you have any further questions, please feel free to contact Josephine Lindner via josephine.lindner@iu.org.

Words are followed by actions: We take our "Culture Of Everyone" very seriously and would like to take this opportunity to expressly point out that you are very welcome here, regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you. We look forward to a diverse community here at the IU!

Your personal contact
Your personal contact - Leon Weinelt

Leon Weinelt

Talent Acquisition Specialist

I have the freedom to do my work as I please in a friendly and supporting atmosphere. I love what I do — encouraging our students to choose the right direction and it is personally gratifying to help them succeed, every step of the way.
Male Professor IU
Michael Brunner
From the moment students connect with IU, I help them build custom learning pathways that fit their lives perfectly. I enjoy my flexible working hours and how IU encourages everyone to speak up and share their ideas.
Male Teacher IU Careers
Timucin Yalcinöz
What we’ll do for you
Design your ideal career and pathway
Explosive growth enables great opportunities. Tell us your dream career, and we will help you make it a reality.
Work from home, work from anywhere
We blur the lines between local and remote by embracing collaborative & video meeting technologies.
Flexible working times
It’s your call. We trust you will get things done.
Up level your education
Enjoy free up-skilling courses, language courses & discounted degree courses. There is always something new to learn!
30 days annual vacation for everyone
We strive for greatness, but we all take time-off to recharge.
Enjoy our brand of social
We love spending time together. Whether it’s yoga, team events, brown bag lunches or partying—there is something for everyone.
Almost every IU job can be full-time or part-time
Pick what suits you!
World’s best colleagues
We give each other a leg-up when needed, and we collectively go beyond expectations.
Always connected
Our state-of-the-art IT infrastructure, tools, & methods empower us to collaborate and innovate from anywhere, anytime—with agility and speed.
The location
Happy student smiling and learning
With our positions, you don't have to decide where to work. Whether you want to work from home, at one of our offices across Germany or up to six months abroad. Enjoy maximum flexibility!
About the team
Sales Prof & Student
They say people don’t know what they want until you show them. In education, that could not be further from the truth. Our data-driven students know exactly what they want—top class education on their terms. We’re the team that truly gets that! We listen, we understand, and we help build on what they expect.

By listening to the voices of our students and collaborating with our teams and business partners we build the most flexible, advanced, and exciting education services possible. We stay one step ahead by identifying growth opportunities and connecting our ideas to create added value.
Our core values

Make collaboration standard practice.

We aim for the best solution as a team and have fun with it - without ego or politics.

Be courageous and take risks.

We make courageous decisions and take calculated risks.

Embrace innovation always.

We are always looking for ways to improve our offers for our customers.

Strive for the empowerment of everyone.

We support each other’s development to become the best version of ourselves.

Adopt a growth mindset for scale.

We aim to improve ourselves in everything we do and work hard to do so every day.

Focus on getting things done on time.

We implement things quickly, pragmatically, effectively and goal-oriented.

Put customer focus first.

In everything we do, our customers come first.

Sales FAQs

To what extent is home office possible?
We love to support Home Office arrangements, but some positions naturally require employees to be on campus/in the office. During the pandemic everyone works from home or can work in the office after consultation.
How many days paid holiday will I get per year?
All employees working a 5 day week are entitled to 30 days paid holiday per year.
Why are there so many open positions at IU?
Good question! We are experiencing explosive growth as students flock to adopt our unique education methods. That’s why we have become IU International University of Applied Sciences.
How flexible are the working hours at IU?
Working hours are naturally position dependent at IU but normally you can arrange them the way you want, together with your team and supervisor.
What is expected to be successful at IU?
We want team players that love to challenge conventional wisdom, and integrate with open-minded people who support each other within a flat hierarchy. If you like what you hear, then apply at www.iu-careers.com/en/jobs.
Can I apply for multiple jobs?
Of course you can! Make a separate application for each and we will work together to choose the one that fits you best.