CRM Manager (m/f/d)

Grow with us! Start your career at IU!

Join our IU International Team in full-time as CRM Manager (m/f/d) at our location in Berlin. This position is initially limited to 2 years.

• You are supporting the CRM-team in all CRM activities for the International market from the conception to the implementation in Salesforce Marketing Cloud.

• You design target group-specific email journeys and coordinate the communication with our copywriting and graphics teams as well as other relevant departments.

• As a CRM manager, you are responsible for the analysis, further development, and maintenance of all CRM processes.

• You optimize templates and messaging through different testing approaches.

• You are monitoring, analyzing, and evaluating all key performance indicators in CRM and you act on data-based decisions.

• You have successfully completed your studies in Marketing, Business or in a related field or you have another relevant qualification.

• You have at least 2 years of professional experience in CRM, ideally in areas such as e-commerce or other transactional models.

• You are experienced in working with Salesforce Marketing Cloud or another comparable CRM software and you ideally have good HTML knowledge.

• Your communication skills are excellent, and you have strong analytical skills.

• You enjoy creating a difference by initiating and improving incentive campaigns.

• You are business fluent in English.

• Be you at IU: We support and empower you to achieve your personal and professional goals, because in the end everyone benefits from happy employees

• Work wherever you want…: Digitalization is part of our DNA. So decide for yourself which place sparks the most productivity in you. You love remote work? No problem! Would you like to work abroad for a while? Our WorkFlex Benefit makes it possible.

• … and flexible in terms of time: It’s your job; We trust you and give you the greatest possible freedom to organize yourself.

• Take your knowledge to a new level: Where if not with us? Benefit from free further training, language courses and discounted study programs. With us there is always something new to learn.

• Rest well: We make an effort every day, but we also take the time to recharge our batteries: with 30 days of annual vacation plus an extra day of vacation on your birthday. Do you need a longer break? How about a sabbatical?

Sounds like the perfect job for you? Then apply now!

If you have any further questions, please feel free to contact Bernhard at bernhard.schneider@iu.org.

Words are followed by actions: We take our “Culture Of Everyone” very seriously and would like to take this opportunity to expressly point out that you are welcome to join us, regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you. We look forward to a diverse community here at IU!